After waiting ** minutes and everyone else was gone , drive up and inside l finally got...

GetHuman2087128's customer service issue with McDonald's from January 2019

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The issue in GetHuman2087128's own words
After waiting ** minutes and everyone else was gone , drive up and inside l finally got my one item . I told them it was wrong so they did it again and again it was wrong. I told the one on the register exactly * tmes how l want ed it as they always get it wrong. I also told the guy who was suppose to do it again what l wanted. When he gave me the sandwich he said to me go somewhere else next time. I was so mad l went out side to my truck and called another mcdonalds to speak to thier management to get a phone number to file a complaint. They where to available. So l went back in to the *th and keystone mcdonalds and asked for thier manger. And was l surprised to find out she was the young lady who l knew and she knew me as well from a just closed mcdonalds in the walmart store on mccarran reno. She knew l was not an aggressive or rude person and she remembered my ONE sandwich l always ordered. I dont know what action she has taken if any but one of the employees said he had been working there for a year as to implie perhaps they wouldn't do nothing. I only know his name is Johnathon as l asked him.lm ** years old and l have NEVER been talk to as a customer in such a rude manner. And by the way it's one of the most slow and disorganized store lve ever had the displeasure to go to. Unfortunately sometimes l needed to stop for coffee and a sandwich and it's the only one l know of between upper mccarran and the reno police department. Thier lucky l dont bring the lNS in. It's not in the greatest area but l am by no means by any stretch of the imagination lower class.*B. PASQUINUCC ,*** *******

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McDonald's

Customer service issue
Reported by GetHuman2087128
Jan 31st, 2019 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 519 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman2087128 started working on this issue
Jan 31st, 2019 11:50pm
GetHuman2087128 confirmed the issue is fixed. Hooray!
Feb 1st, 2019 4:42pm
GetHuman2087128 confirmed the issue is fixed. Hooray!
Feb 19th, 2019 2:01am

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