We ordered food via the new McDonald’s application. *Went to drive in window with our n...

GetHuman928329's customer service issue with McDonald's from July 2018

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The issue in GetHuman928329's own words
We ordered food via the new McDonald’s application. *Went to drive in window with our number. The young lady did not see it as a drive thru ticket. Verified the entire ticket number via my cell call to my husband, I was advised to go to the drive through parking spot.*After waiting **-min to an hour, I drove to the pick up window,*The young lady grabbed at the male manager who came to the window. *I tried to talk with him and while doing so, being a bit flustered I said something wrong about how we placed the order, His response was threatening. I corrected myself and he said in what I precived to be threatening manner “I don’t have time for this, I’m a busy man.” *I felt threatened by this young, rude man who McDonald”s entrusted this store to. I felt as if he would’ve jumped into my car through the window. I tossed a coke at him and left.*(There is a more detailed report that we mailed Saturday ****)*We never got our food, from McDonald’s. *I went to the “Jack in the Box” where my order was filled and drove home.*After this incident I looked to Yelp just to see if others had problems with that store. I was not alone. Too bad, we have been a faithful customer (via you drive through) since this store opened. We have learned to always check the bag before leaving, as thee are often errors between what you pay for and what you receive,*It was clear that I would never resolve this issue with
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McDonald's

Customer service issue
Reported by GetHuman928329
Jul 29th, 2018 - 9 mons ago
I have an issue with McDonald's too
Not resolved
Seen by 2 customers so far
Similar issue to 136 others
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Timeline
GetHuman928329 started working on this issue
Jul 29th, 2018 6:32pm
GetHuman928329 shared this issue with your circles on Google+
Jul 29th, 2018 6:33pm