My McAfee subscription was renewed on **********, with yearly service to commence on...

GetHuman5439667's Cancel order issue with McAfee from November 2020

Help with my McAfee issue
The issue in GetHuman5439667's own words
My McAfee subscription was renewed on **********, with yearly service to commence on **********. A charge of $**.** was placed on my credit card that day, McAfee rcpt * CS**********. A few days later my computer crashed and was replace by a new PC. **During the confusing days trying to get my McAfee subscription and payment transferred to my new computer I apparently accidently opened a new Live Safe McAfee subscription, which will begin on **********, and a new charge will be placed on my credit card. I do not need this new McAfee subscription and wish to cancel it along with the associated credit card charges. I would like to maintain the earlier subscription already paid for. **I hope you can carry out these cancelations without disturbing the McAfee software already on my PC.**Thanks, David K. Brice

GetHuman5439667 did not yet indicate what McAfee should do to make this right.

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McAfee

Cancel order issue
Reported by GetHuman5439667
Nov 6th, 2020 - 9 months ago
Fixed
Seen by 7 customers so far
Similar issue to 589 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman5439667 started working on this issue
Nov 6th, 2020 7:32pm
GetHuman5439667 indicated the issue is not fixed yet.
Nov 7th, 2020 7:47pm
GetHuman5439667 indicated the issue is not fixed yet.
Nov 12th, 2020 6:48pm
GetHuman5439667 confirmed the issue is fixed. Hooray!
Nov 17th, 2020 6:35pm

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