NO feedback until now - Please action ! (Charged re-newal too expensive)

GetHuman-dbui's customer service issue with McAfee from January 2019

11 views
 | 
387 similar
 | 
0 following
Help with my McAfee issue
Next: our robot will wait on hold for GetHuman-dbui to get a McAfee rep on the line!
Always use the GetHuman Phone tocall McAfee. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-dbui's own words
I was trying to ask why my re-newal was charged $**.* WITHOUT get my agreement? ... My account was expired by Jan-**-****. Last time, a Supporter asked to re-new with sale off $**.* and I agreed. Today, no-one asked me if I agreed or not, In fact, I only re-new with the same cost last year ($**.*) - You can see the history track. BUT,today, the system is au-to re-new without my permission. The system has charged me $**.*. It does NOT ACCEPT for me now. Please review and give some advice before I could have more actions next steps**I suggest * options**- please refund back me $**.***- expend the expired date to **-Jan-******Please review and give advice
I need to answer ASAP
GetHuman-dbui did not yet indicate what McAfee should do to make this right.
I have an issue with McAfee too
How GetHuman-dbui fixed the problem
We are waiting for GetHuman-dbui to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get McAfee's attention and get better help faster. Tap below to get started.
Having McAfee issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dbui fixes it.
This email address isn't valid

McAfee

Antivirus Software
Customer service issue
Reported by GetHuman-dbui
Jan 13th, 2019 - 9 mons ago
I have an issue with McAfee too
Fixed
Seen by 11 customers so far
Similar issue to 387 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-dbui started working on this issue
Jan 13th 1:49pm
GetHuman-dbui indicated the issue is not fixed yet.
Jan 17th 1:01am
GetHuman-dbui indicated the issue is not fixed yet.
Jan 17th 1:11am
GetHuman-dbui indicated the issue is not fixed yet.
Jan 17th 1:20am
GetHuman-dbui indicated the issue is not fixed yet.
Jan 17th 1:21am
GetHuman-dbui indicated the issue is not fixed yet.
Jan 18th 7:40am
GetHuman-dbui indicated the issue is not fixed yet.
Jan 18th 7:41am
GetHuman-dbui indicated the issue is not fixed yet.
Jan 21st 2:22am