I have had a new Mazda * for just over * years it has less than *****miles on the clock...

GetHuman-jimwink's customer service issue with Mazda from October 2018

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The issue in GetHuman-jimwink's own words
I have had a new Mazda * for just over * years it has less than *****miles on the clock. I have consistently asked questions at JCT Bradford the garage I bought the car , and from "head Office" as to why the i stop system was only working very occaisonally. It had saved me about ** miles since it had been bought. The only help I got was from "head Office" who told me I was too light on the pedal a day or so ago the key fob failed,so I rang Skipton Mazda and went there to get new batteries. they advised me to get two,even though one had hardly been used. I was very disappointed when I had to pay £** for them! I do not think they should need replacing after the time I had had the car.*Whilst there I mentioned the I stop, and a mechanic took me out and showed me the appropiate screen and I could now understand why it had not worked well. why had it taken so long for someone to help me? He said very few drivers have discovered that screen, *So I am very disappointed to have to spend £** after such a short time. I have also had a problem with the TA, as wew have been unable to get rid of them. We have removed the aerial and pressed the mute control but I still see the TA on the screen.* Jim winkley
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Customer service issue
Reported by GetHuman-jimwink
Oct 17th, 2018 - 3 mons ago
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Seen by 4 customers so far
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GetHuman-jimwink started working on this issue
Oct 17th, 2018 6:31pm