We purchased a washer and dryer on *******.We decided to go with maytag because the com...

GetHuman2045291's customer service issue with Maytag from January 2019

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The issue in GetHuman2045291's own words
We purchased a washer and dryer on *******.We decided to go with maytag because the commercials are always about how dependable they are. This is so not true as a matter of fact very undependable. We had to send the first dryer but for a second one just a few days after getting it. It would not heat up. We got that one and a little over a year later we had to replace a part on it. Six months ago it completely died and the cost to fix it would have been almost the price of a new one. One month ago the washer went out same problem to costly to repair. I have never been so disappointed in a purchase as I have this. It cost $***.** for the pair with the accessories we had to get and that was on sale. You guys are definitely not the dependability people. We just purchased a whirlpool which to my horror is connected to you guys. I am praying that it is not a repeat of the last purchase. We would not have purchased the whirlpool if we had known this. Trust me we will never ever, ever, buy a maytag product again as long as we live. You guys need to take your commercials off the t v because you are misleading to us who trust companies that pitch those kind of lines about their products. I wish that we had read reviews before we purchased. It's way to late now the reviews would definitely changed my mind about maytag*whirlpool. You guys have a lot of awful reviews and I know they are probably all true because we have been there also with your products. We didn't purchase extended warranties because you are dependable right? Wrong!! So very, very, disappointed in your company.
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Maytag

Customer service issue
Reported by GetHuman2045291
Jan 26th, 2019 - 3 mons ago
I have an issue with Maytag too
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Seen by 1 customer so far
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Timeline
GetHuman2045291 started working on this issue
Jan 26th 6:42pm