It has been over a week since I requested assistance and have not been able to use our...

GetHuman-chamseve's customer service issue with Maytag from November 2018

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The issue in GetHuman-chamseve's own words
It has been over a week since I requested assistance and have not been able to use our oven since Thanksgiving. This is the *rd issue within six months of purchase, *st heating element, *nd control panel and now the door.*Here is the info I was sent. Can I return the unit to Home Depot for replacement?**Hi Joe,*Thank you for contacting Maytag. Our support team will follow up with you shortly. Here's the confirmation of your inquiry:*First Name:*Joe*Last Name:*Chambers*Email:*C*****@***.com*Topic:*Parts & Accessories (all brands)*Model Number:*MER****FZ**Serial Number:*R*********Comment*Question:*While openning the oven door, there was a loud noise from the right side. Then we could not close the door. Took the door off per the manuel and noticed the range oven hinge pin came apart. Part *W********. Can you send the part and I install or do you need to send a service technician and he order the part and install. Thank-you for your assistance.

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Customer service issue
Reported by GetHuman-chamseve
Nov 29th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 384 others
0 customers following this


GetHuman-chamseve started working on this issue
Nov 29th, 2018 10:04pm

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