Hello,*I have a Maytag Refrigerator Model * MFI****AES, serial number * ********JN. Ou...

GetHuman-drnkanel's customer service issue with Maytag from November 2018

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Help with my Maytag issue
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The issue in GetHuman-drnkanel's own words
Hello,*I have a Maytag Refrigerator Model * MFI****AES, serial number * ********JN. Our ice maker makes ice but it won't dispense it. We had an authorized tech come over and diagnose this problem as the need for a new main board. It was very expensive to have this done however after some time I decided to order the correct part from an appliance dealer and install it myself as it is suppose to be simple. I received and installed the part yesterday. It was the correct board but when I plugged the fridge back in the numbers on the ice maker that are suppose to be used to program the board were blinking and I could not get them to stop blinking. The numbers and letters were*PE* *** but these letters and numbers were blinking. I was told by an online support group called "Just Ask" that the board was defective and I need to get a new one. I ordered a new one from the supplier I mentioned earlier. I just wanted to check with Maytag to see if they feel the solution is the same or is this blinking due to some other problem.

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Maytag

Customer service issue
Reported by GetHuman-drnkanel
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 332 others
0 customers following this

Timeline

GetHuman-drnkanel started working on this issue
Nov 7th, 2018 4:16pm