Maxwell House,*I have purchased Maxwell House compatible K pods frequently as to experi...

GetHuman1000651's customer service issue with Maxwell House Coffee from August 2018

11 views
 | 
78 similar
 | 
1 following
Help with my Maxwell House Coffee issue
Next: our robot will wait on hold for GetHuman1000651 to get a Maxwell House Coffee rep on the line!
Always use the GetHuman Phone tocall Maxwell House Coffee. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1000651's own words
Maxwell House,*I have purchased Maxwell House compatible K pods frequently as to experience what seems to a brewing issue.. *When lowering Keurig arm that inserts the hole to brew the coffee. Not * hole is punctured into the top of the pod. but ** When this occurs.. coffee grounds come through in the brewing process. hence having to throw the pod away because the cup is full of coffee grounds losing out on that cup of coffee.*This has added up to many wasted cups of coffee.** I have purchased other Brands.. Folgers, Eight O'Clock and Van Houte and have not had this problem so I have come to the conclusion it is not the coffee maker..*With that being said I am NOT confident in purchasing your product in the future.*Any response would be helpful and appreciated.*Thank you *Denise Graham
GetHuman1000651 did not yet indicate what Maxwell House Coffee should do to make this right.
I have an issue with Maxwell House Coffee too
How GetHuman1000651 fixed the problem
We are waiting for GetHuman1000651 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Maxwell House Coffee's attention and get better help faster. Tap below to get started.
Having Maxwell House Coffee issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1000651 fixes it.
This email address isn't valid

Maxwell House Coffee

Customer service issue
Reported by GetHuman1000651
Aug 16th, 2018 - a yr ago
I have an issue with Maxwell House Coffee too
Fixed
Seen by 11 customers so far
Similar issue to 78 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman1000651 started working on this issue
Aug 16th, 2018 5:29pm
GetHuman1000651 indicated the issue is not fixed yet.
Aug 16th, 2018 7:27pm
GetHuman1000651 indicated the issue is not fixed yet.
Aug 16th, 2018 7:30pm
GetHuman1000651 indicated the issue is not fixed yet.
Aug 18th, 2018 12:22am
GetHuman1000651 confirmed the issue is fixed. Hooray!
Aug 20th, 2018 9:58pm