When I opened it, I noticed the seal was torn and there was moisture in the coffee. It...

GetHuman561263's Complaint issue with Maxwell House Coffee from April 2018

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The issue in GetHuman561263's own words
I purchased a **.* oz. Container of original roast Maxwell House coffee. ... When I opened it, I noticed the seal was torn and there was moisture in the coffee. It definitely wasn't dry like it's supposed to be.
Maxwell House is the only brand my husband and I purchase because it by far has the best flavor! We spent almost $* on this **.* oz container, so we were pretty disappointed when we opened first opened it.
I think it's only fair that we receive a coupon or voucher of some sort, to replace this. No matter what, we'll always purchase Maxwell House and continue to be your biggest fan! We would really appreciate if you could make this up to us. Thank you in advance! We appreciate your time and concern!
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Maxwell House Coffee

**.* oz the original roast- medium Maxwell House coffee
Complaint issue
Reported by GetHuman561263
Apr 2nd, 2018 - 5 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 260 others
0 customers following this

Timeline

GetHuman561263 started working on this issue
Apr 2nd, 2018 2:59am
GetHuman561263 indicated the issue is not fixed yet.
Apr 2nd, 2018 11:00am
GetHuman561263 indicated the issue is not fixed yet.
Apr 3rd, 2018 10:36am
GetHuman561263 indicated the issue is not fixed yet.
Apr 5th, 2018 6:25pm

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