Glasses broke need to return for repairs. Have done before for $**. Could you advise

GetHuman-danaende's customer service issue with Maui Jim from May 2019

Help with my Maui Jim issue
The issue in GetHuman-danaende's own words
The problem: Glasses broke need to return for repairs. Have done before for $**. Could you advise
GetHuman-danaende did not yet indicate what Maui Jim should do to make this right.
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How GetHuman-danaende fixed the problem
I called the ***-number. Spoke to Ally in customer service walked me through the process. I absolutely adore my Maui Jim sunglasses and customer support with Maui Jim’s. They are the easiest company to deal with. The best product and people.
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Maui Jim

Customer service issue
Reported by GetHuman-danaende
May 9th, 2019 - a mon ago
I have an issue with Maui Jim too
Fixed
GetHuman-danaende shared how to fix
Seen by 10 customers so far
Similar issue to 35 others
0 customers following this
Items needed
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Email address on the account (if applicable)
Timeline
GetHuman-danaende started working on this issue
May 9th 4:57pm
GetHuman-danaende confirmed the issue is fixed. Hooray!
May 10th 10:24am
GetHuman-danaende confirmed the issue is fixed. Hooray!
May 10th 10:25am
GetHuman-danaende confirmed the issue is fixed. Hooray!
May 10th 2:55pm