I need you to cancel my subscription. I have been trying for * month, but I needed to u...

GetHuman5459589's Cancel My Subscription issue with Match.com from November 2020

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The issue in GetHuman5459589's own words
I need you to cancel my subscription. I have been trying for * month, but I needed to up date my password to do so, but your system would not except my email address because of its format. Even though you use it to send me notifications all the time. My work doesn’t allow me to have the time in the workday hours to call about this. And now you have charged my account for another month in which I definitely do not want. So I am asking that you please close my account and refund the payment that you just took out. For I cannot afford another month. I really would appreciate this and hope to hear from you very soon. **Sincerely, **Amy Balthis

GetHuman5459589 did not yet indicate what Match.com should do to make this right.

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Match.com

Cancel My Subscription issue
Reported by GetHuman5459589
Nov 13th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 5188 others
0 customers following this

Timeline

GetHuman5459589 started working on this issue
Nov 13th, 2020 2:15pm
GetHuman5459589 indicated the issue is not fixed yet.
Nov 13th, 2020 6:24pm
GetHuman5459589 indicated the issue is not fixed yet.
Nov 13th, 2020 6:25pm
GetHuman5459589 indicated the issue is not fixed yet.
Nov 13th, 2020 11:33pm

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