I tried to join Match.com yesterday. Finally, to verify my I.D. it asks for mobile no...

GetHuman5403276's customer service issue with Match.com from October 2020

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The issue in GetHuman5403276's own words
to verify my I.D. ... I tried to join Match.com yesterday. Finally, to verify my I.D. it asks for mobile no. to send SMS message. Since I do not own one, I am not able to verify it. Can it be verified by my email, where I already received some matches to look at?
I was told by customer service personnel that they can not help me, since verification by mobile phone SMS is the only one available. That means, no mobile phone, no way to join.
see above.
I expected to be helped by other means.
There is nothing else to try.
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Customer service issue
Reported by GetHuman5403276
Oct 26th, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 5016 others
0 customers following this


GetHuman5403276 started working on this issue
Oct 26th, 2020 10:31am

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