I was communicating with someone with the name "Arno". He in a couple communications s...

GetHuman-seeunive's customer service issue with Match.com from October 2020

2 views | 4899 similar | 0 following
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman-seeunive to get a Match.com rep on the line!
Always use the GetHuman Phone to call Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-seeunive's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-seeunive may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-seeunive's own words
I was communicating with someone with the name "Arno". He in a couple communications said his name was James. He then said he was in So Africa. The thing that was disturbing is that he got my cell phone number without me giving it out. I have a google phone number * *** ***-****.*I believe he is not who he portrays himself to be and I want to know how he could have accessed a number I did not provide. It feels unsafe. His profile has now disappeared from my inbox. This too is unusual. Please respond asap!!!!!!!!!!!!!!!!!!!!!!!

GetHuman-seeunive did not yet indicate what Match.com should do to make this right.

How GetHuman-seeunive fixed the problem

We are waiting for GetHuman-seeunive to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-seeunive fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman-seeunive
Oct 16th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4899 others
0 customers following this

Timeline

GetHuman-seeunive started working on this issue
Oct 16th, 2020 7:32pm