I created a new Match account on last Friday evening, because my previous account was b...

GetHuman5095477's Unblock Account issue with Match.com from July 2020

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The issue in GetHuman5095477's own words
I created a new Match account on last Friday evening, because my previous account was blocked. I was supposed to receive and email from your security tea today verifying that it has been unblocked. I haven’t received that email yet. Today I called customer service again only to find out that a very old Match account of mine has from **** has charge facts still on it, which is absolutely absurd considering I don’t even use it nor do I have access to it anymore thanks to you, sans deal with my new account you blocked me from both. I’m extremely frustrated and annoyed at this point. I was informed I would have access to my new account again today, I would very much like to have it unblocked and have full access to it without any future issues or ridiculous statements. Thank you.

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Match.com

Unblock Account issue
Reported by GetHuman5095477
Jul 23rd, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5000 others
0 customers following this

Timeline

GetHuman5095477 started working on this issue
Jul 23rd, 2020 9:37pm