I tried to get a Match phone on my account that was told it wasn’t available because I...

GetHuman5030328's Account Access issue with Match.com from July 2020

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Name on the account, Your birthday, Email address on the account, and Your billing address
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5030328's own words
I tried to get a Match phone on my account that was told it wasn’t available because I had subscribed through iTunes. So I canceled my membership, and we joined via the website online, but all of my inbox messages were lost. I would like to restore those inbox messages so I can respond to someone who requested my phone number with a Match phone number. The whole reason I canceled my subscription through iTunes and Re-subscribed online was to be able to do this, and now his message is gone and I cannot reach him.

GetHuman5030328 did not yet indicate what Match.com should do to make this right.

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Account Access issue
Reported by GetHuman5030328
Jul 5th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 5165 others
0 customers following this


GetHuman5030328 started working on this issue
Jul 5th 4:51am