I set up the app and paid £** for the online dating app. However once I uploaded pictur...

GetHuman3948048's Cancel My Subscription issue with Match.com from November 2019

Help with my Match.com issue
First: share to improve GetHuman3948048's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3948048 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman3948048's own words
I set up the app and paid £** for the online dating app. However once I uploaded pictures and set up a profile I was no longer able to get on. I tried to reset the password but the email never came through to be able to reset the password. I really just want the profile deleted and a refund as I haven’t been able to use it and no longer won’t be to on there. I don’t have the number but my name is - Teesha McManus DOB- ******* and the profile was set up on Saturday ********.

GetHuman3948048 did not yet indicate what Match.com should do to make this right.

How GetHuman3948048 fixed the problem

We are waiting for GetHuman3948048 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Match.com

Cancel My Subscription issue
Reported by GetHuman3948048
Nov 18th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 28097 others
0 customers following this

Timeline

GetHuman3948048 started working on this issue
Nov 18th, 2019 7:28pm