I had an offer for a **% discount and I wanted the * months, but when I hit subscribe...

GetHuman-jeyhiott's customer service issue with Match.com from March 2019

Help with my Match.com issue
The issue in GetHuman-jeyhiott's own words
I had an offer for a **% discount and I wanted the * months, but when I hit subscribe, unfortunately, the * months had been automatically chosen, and I didn't see that. I don't know how to undo this.*And I can't call because you aren't available by phone til Monday.*HELP!*Jey ***-***-****
GetHuman-jeyhiott did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-jeyhiott fixed the problem
I emailed them and told them exactly what had happened...a mistake. Someone emailed me that in my state, one can cancel within * days so since I had written within that time, they had canceled and refunded to me the whole amount.
Please help with my Match.com issue
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Match.com

Customer service issue
Reported by GetHuman-jeyhiott
Mar 30th, 2019 - 6 mons ago
I have an issue with Match.com too
Fixed
GetHuman-jeyhiott shared how to fix
Seen by 7 customers so far
Similar issue to 301 others
0 customers following this
Items needed
Name on the account
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Timeline
GetHuman-jeyhiott started working on this issue
Mar 30th 11:10am
GetHuman-jeyhiott indicated the issue is not fixed yet.
Mar 30th 5:16pm
GetHuman-jeyhiott indicated the issue is not fixed yet.
Mar 30th 5:17pm
GetHuman-jeyhiott confirmed the issue is fixed. Hooray!
Mar 31st 11:24am