Hi. I thought I had turned off auto-renew. I would like to cancel my subscription now...

GetHuman2465606's customer service issue with Match.com from March 2019

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The issue in GetHuman2465606's own words
Hi. I thought I had turned off auto-renew. I would like to cancel my subscription now, and I would like a refund for the most recent charge. If not, I will have my bank deal with the charge, and I will contact the Better Business Bureau. I do not mind paying for the month that I used, but I thought I had turned off auto-renew. I would like my account canceled, and I would like a refund for this most recent charge. Thank you! Brandon Shaw
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Match.com

Customer service issue
Reported by GetHuman2465606
Mar 12th, 2019 - 5 mons ago
I have an issue with Match.com too
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Seen by 6 customers so far
Similar issue to 24238 others
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Timeline
GetHuman2465606 started working on this issue
Mar 12th 11:09pm