I purchased a * month subscription to Match with the guarantee of another * months if I...

GetHuman2233594's customer service issue with Match.com from February 2019

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Help with my Match.com issue
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The issue in GetHuman2233594's own words
I purchased a * month subscription to Match with the guarantee of another * months if I did not find anyone before that. Because of this guarantee, I did not bother to check the 'do not renew automatically' option on the settings. When the * months was over, Match automatically charged me another ***$ on my credit card. Either this was false advertising or Match system made a mistake. I would like a refund please. Thank you*Kristi
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Customer service issue
Reported by GetHuman2233594
Feb 18th, 2019 - 8 mons ago
I have an issue with Match.com too
Not resolved
Seen by 3 customers so far
Similar issue to 22646 others
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GetHuman2233594 started working on this issue
Feb 18th 4:49pm