I purchased a * month package that had a guarentee of another * months if i did not fin...

GetHuman2233594's customer service issue with Match.com from February 2019

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The issue in GetHuman2233594's own words
I purchased a * month package that had a guarentee of another * months if i did not find anyone in that first * months. Because of this, I did not bother to hit the 'do not automatically renew' option on the settings. When the first * months was up, Match automatically charged my account another *** dollars i believe. Either this was false advertising or your system messed up. I would like a refund. Thank you*Kristi
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Match.com

Customer service issue
Reported by GetHuman2233594
Feb 18th, 2019 - 8 mons ago
I have an issue with Match.com too
Not resolved
Seen by 2 customers so far
Similar issue to 22644 others
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Timeline
GetHuman2233594 started working on this issue
Feb 18th 4:44pm