I cannot access my match.com page. I have been charged for it so that is not the issue...

GetHuman726611's customer service issue with Match.com from February 2019

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The issue in GetHuman726611's own words
I cannot access my match.com page. I have been charged for it so that is not the issue.**When I enter my email address and password, images are displayed and I click on them to show I am human.**It says that email and password don't match. They do as I just created a new password for match along with my email address. This continues and I cannot get past it.**I have reset my password and the same thing occurs.
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Match.com

Customer service issue
Reported by GetHuman726611
Feb 18th, 2019 - 8 mons ago
I have an issue with Match.com too
Not resolved
Seen by 3 customers so far
Similar issue to 22642 others
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Timeline
GetHuman726611 started working on this issue
Feb 18th 4:29pm