Hi,joined this site under three weeks ago. **% of the time when i tried to log in to my...

GetHuman2220309's customer service issue with Match.com from February 2019

22493 similar
0 following
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman2220309 to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2220309's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman2220309's own words
Hi,joined this site under three weeks ago. **% of the time when i tried to log in to my app it told me that i had no internet- but everything else i used worked fine.*Changing from search to messages it would do the same telling me to try back later. I updated the app and it worked twice then returned to telling me that it had no internet.*I removed the app and reinstalled it three times and it still is not working properly. I emailed previously regarding this and have heard nothing back.*I have now deactivated my account as every time i try and contact the customer care it tells me there is a problem with my account.*I would like a refund for the unused months that i have paid for as i have not received a service.
GetHuman2220309 did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman2220309 fixed the problem
We are waiting for GetHuman2220309 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Match.com customer problems.
How do I recover my Match.com account?Can I get a refund from Match.comHow do I cancel my Match.com subscription?How do I block or unblock someone on Match.com?
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2220309 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2220309
Feb 16th, 2019 - 8 mons ago
I have an issue with Match.com too
Not resolved
Seen by 4 customers so far
Similar issue to 22493 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
GetHuman2220309 started working on this issue
Feb 16th 7:10am