I received a message from your customer service claiming I was against guidelines when...

GetHuman2099455's customer service issue with Match.com from February 2019

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The issue in GetHuman2099455's own words
I received a message from your customer service claiming I was against guidelines when I've done nothing of the sort. I have had some of your members be inappropriate and disrespectful, and degrading towards me. I have defended myself and also told them not to speak mevto again, but I in no way went against your guidelines. If me complaining to your customer service because of a member being degrading and disrespectful is against your guidelines then that is wrong! I do not deserve to be treated disrespectfully when I am only on your site to find a real relationship! I do not appreciate your customer service threatening to cancel my membership when I have done nothing wrong. I came to you with a complaint and I'm throne you threaten to punish?!?! Please explain how that is right? Then you want me to do a survey on it?!?! Really? *I'd prefer to speak to a person at this point about this issue to better understand what it is that I have done wrong? Bc honestly all I have done is taken up for myself again men being degrading and disrespectful... I have not cursed anyone out or being sexually explicit with anyone, I have not harassed or bullied anyone. I am on the site for the right reasons and I would like someone to explain the email I have received!

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Match.com

Customer service issue
Reported by GetHuman2099455
Feb 2nd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 21506 others
0 customers following this

Timeline

GetHuman2099455 started working on this issue
Feb 2nd, 2019 4:30pm

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