I have not been able to login to my match account at all since at least Dec **th...

GetHuman1974723's customer service issue with Match.com from January 2019

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The issue in GetHuman1974723's own words
I have not been able to login to my match account at all since at least Dec **th, **** even after resetting the password a number of times. I was out of country and got back only yesterday. So, I could not contact customer service center earlier. I see that my account has been auto renewed and an amount of $***.** has been charged on my card. I had not opted for auto renewal so I do not understand why this amount has been automatically charged even though I did not renew my account. I would request you to cancel my subscription and refund an amount of $***.**. Thanks in advance for your help!
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Match.com

Customer service issue
Reported by GetHuman1974723
Jan 16th, 2019 - 9 mons ago
I have an issue with Match.com too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1974723 started working on this issue
Jan 16th 8:09am