Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gigihenl may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-gigihenl's own words
I accidentally put the wrong email address in when I updated it, now I am locked out of my account and I don't have access to the email that I put in the website. I mistyped or just have forgotten what the email was, but I just want it switched back to the original email address or if I can make another one. I was just tired of getting emails every single time someone messaged and I couldn't get it to stop so I tried to change the email. The original email was *****@***.com*I switched it to *****@***.com (which is wrong) if I can switch back to the original email so I can log in that would be great, I JUST paid for my * month subscription yesterday.
GetHuman-gigihenl did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-gigihenl fixed the problem
We are waiting for GetHuman-gigihenl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.