I didn't realize I couldn't call to cancel today, as your offices are not open * days...

GetHuman-verbena's customer service issue with Match.com from January 2019

2 views
 | 
19253 similar
 | 
0 following
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman-verbena to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-verbena's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-verbena may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-verbena's own words
I didn't realize I couldn't call to cancel today, as your offices are not open * days a week. My subscription expires today, January *th, ****, Saturday. Unfortunately I have not been very happy with my experience on your site and don't want to be billed for any additional subscription costs as I won't be using your site after today. Please write back to me via my email address at *****@***.com, so I know you got this message and to assure me you will not be billing for any further subscription costs. Thank you. Sincerely, Beverly Gajowski
GetHuman-verbena did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-verbena fixed the problem
We are waiting for GetHuman-verbena to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-verbena fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman-verbena
Jan 5th, 2019 - 3 mons ago
I have an issue with Match.com too
Not resolved
Seen by 2 customers so far
Similar issue to 19253 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-verbena started working on this issue
Jan 5th 11:09pm