I want to delete my auto renewal asap. I can't sign in. I wrote my password down and my...

GetHuman1782290's customer service issue with Match.com from December 2018

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The issue in GetHuman1782290's own words
I want to delete my auto renewal asap. I can't sign in. I wrote my password down and my email has remained the same. I tried numerous times to change*update my password. Each time the statement was I was successful. Now go have fun. I don't want the non existent men on this site. I want off. I tried to call your *** * that is displayed. Your automated system stated I could not use this *** * from my area. That's pure bull. I called a year before from this same address and called the same * and got through. What did you do that I can't sign in even when it states my new password is good to go. I can view men, see the first page, but nothing more. You must sign in to go to cancel. You are making it impossible for me to do so. Just cancel the **** account as this site is worthless. If you renew my subscription like you have done to other people I will contact my C*C company to stop payment. I will keep this so I can show when I sent it and if you do nothing or say I did it after the auto renewal date, I will have proof of the date. I can't get into my account to view anything but the idiots who haven't any interest in a relationship. This site you have to pay for, but POF is free unless you update. So many of these men are on both as they take the free way on POF. So it's a * for * deal. I'm in your system as I can view and the other few things that are on that page, so why can't I cancel this subscription? There's all kinds of examples how to cancel but you have to go to your website and the next step is to sign in . I Can't because you messed with my account. Don't give me info I already know. Just cancel this totally useless dating site.
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Match.com

Customer service issue
Reported by GetHuman1782290
Dec 18th, 2018 - 2 mons ago
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Timeline
GetHuman1782290 started working on this issue
Dec 18th, 2018 3:11am