I want to delete my auto renewal asap. I can't sign in. I wrote my password down and my...

GetHuman1782290's customer service issue with Match.com from December 2018

17788 similar
0 following
Help with my Match.com issue
Try having Match.com call you again?
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1782290's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1782290 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman1782290's own words
I want to delete my auto renewal asap. I can't sign in. I wrote my password down and my email has remained the same. I tried numerous times to change*update my password. Each time the statement was I was successful. Now go have fun. I don't want the non existent men on this site. I want off. I tried to call your *** * that is displayed. Your automated system stated I could not use this *** * from my area. That's pure bull. I called a year before from this same address and called the same * and got through. What did you do that I can't sign in even when it states my new password is good to go. I can view men, see the first page, but nothing more. You must sign in to go to cancel. You are making it impossible for me to do so. Just cancel the **** account as this site is worthless. If you renew my subscription like you have done to other people I will contact my C*C company to stop payment. I will keep this so I can show when I sent it and if you do nothing or say I did it after the auto renewal date, I will have proof of the date. I can't get into my account to view anything but the idiots who haven't any interest in a relationship. This site you have to pay for, but POF is free unless you update. So many of these men are on both as they take the free way on POF. So it's a * for * deal. I'm in your system as I can view and the other few things that are on that page, so why can't I cancel this subscription? There's all kinds of examples how to cancel but you have to go to your website and the next step is to sign in . I Can't because you messed with my account. Don't give me info I already know. Just cancel this totally useless dating site.
GetHuman1782290 did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman1782290 fixed the problem
We are waiting for GetHuman1782290 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1782290 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1782290
Dec 18th, 2018 - 2 mons ago
I have an issue with Match.com too
Not resolved
Seen by 2 customers so far
Similar issue to 17788 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1782290 started working on this issue
Dec 18th, 2018 3:11am