My membership recently expired with you on ******** however today on the ******** I hav...

GetHuman1716160's customer service issue with from December 2018

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The issue in GetHuman1716160's own words
My membership recently expired with you on ******** however today on the ******** I have seen that you have taken £** out off my bank account.*It is my understanding that my membership was for a * month period and expired on the ********.*I have not received any notification from you telling me that you were taking this money from my account and at no point did I agree to renewal or for the money to be taken.*I would like a full refund of my money and for you to cancel my membership. *I will this request up with a telephone call on Monday morning when you our open for business.*Regards Tracy Redma
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Customer service issue
Reported by GetHuman1716160
Dec 8th, 2018 - 5 mons ago
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Seen by 2 customers so far
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GetHuman1716160 started working on this issue
Dec 8th, 2018 10:59am