Cant get into to see my matches or correspond with anyone

GetHuman1714349's customer service issue with Match.com from December 2018

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The issue in GetHuman1714349's own words
To log on to see my matches and correspond with them ... I am locked out of my account. Apparently my account was hacked and my information changed. I need someone to contact me ASAP and help me unlock this account! I have not had a very good experience with your site to this point!!!
This is frustrating because I have not been able to see or talk with any of my matches. I paid good money to be on this site and have not had a very good experience for day one.
GetHuman1714349 did not yet indicate what Match.com should do to make this right.
around * months
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How GetHuman1714349 fixed the problem
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Match.com

match.com
Customer service issue
Reported by GetHuman1714349
Dec 8th, 2018 - 5 mons ago
I have an issue with Match.com too
Fixed
Seen by 8 customers so far
Similar issue to 17065 others
0 customers following this
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Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman1714349 started working on this issue
Dec 8th, 2018 12:18am
GetHuman1714349 confirmed the issue is fixed. Hooray!
Dec 8th, 2018 12:19am