Sirs, I cancelled my account months ago. I have the record, I'm sure you do too. Despit...

GetHuman1634604's customer service issue with from November 2018

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The issue in GetHuman1634604's own words
Sirs, I cancelled my account months ago. I have the record, I'm sure you do too. Despite being cancelled, I am still being charged! This cannot be. The most recent charge was *****, for $**.**! That's a lot. Since my account was cancelled months ago, I need * things done.**) Close the account for real so the charges stop. They are billing my credit card ending ****.**) Rebate to my card the many $**.** charges you have billed me since the account was closed. There is at least *, maybe more. The card ending in **** has been cancelled so you will need to rebate the $$$ to my new card (I will provide the number once you confirm the rebate) or send a check.*Needless to say, this is very frustrating to be billed after the account was closed. I hope you will act expeditiously. My new email is *****@***.com, and I rarely look at the old AOL account.*Thank you,*Bill Denison.

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Customer service issue
Reported by GetHuman1634604
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 16289 others
0 customers following this


GetHuman1634604 started working on this issue
Nov 27th, 2018 3:15am