Sirs, I cancelled my account months ago. I have the record, I'm sure you do too. Despit...

GetHuman1634604's customer service issue with Match.com from November 2018

3 views
 | 
16289 similar
 | 
0 following
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman1634604 to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1634604's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1634604 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman1634604's own words
Sirs, I cancelled my account months ago. I have the record, I'm sure you do too. Despite being cancelled, I am still being charged! This cannot be. The most recent charge was *****, for $**.**! That's a lot. Since my account was cancelled months ago, I need * things done.**) Close the account for real so the charges stop. They are billing my credit card ending ****.**) Rebate to my card the many $**.** charges you have billed me since the account was closed. There is at least *, maybe more. The card ending in **** has been cancelled so you will need to rebate the $$$ to my new card (I will provide the number once you confirm the rebate) or send a check.*Needless to say, this is very frustrating to be billed after the account was closed. I hope you will act expeditiously. My new email is *****@***.com, and I rarely look at the old AOL account.*Thank you,*Bill Denison.
GetHuman1634604 did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman1634604 fixed the problem
We are waiting for GetHuman1634604 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1634604 fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman1634604
Nov 27th, 2018 - 9 mons ago
I have an issue with Match.com too
Not resolved
Seen by 3 customers so far
Similar issue to 16289 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1634604 started working on this issue
Nov 27th, 2018 3:15am