I’ve got a promotional email saying I get the subscription for **% off, when I login t...

GetHuman-kingsch's customer service issue with Match.com from November 2018

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The issue in GetHuman-kingsch's own words
I’ve got a promotional email saying I get the subscription for **% off, when I login through the app in my mobile it says six month package is for $**.**, but when I click the promotional link in the email it’s redirecting to another page saying I’ll be charged $** for six months , even though i’m getting **% off over there, technically I should be charged $** for a six month package according to the promotional email said and that’s how one of my friend got charged, so I would like to know the reason why is it happening to my account .**Thank you in advance .
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Match.com

Customer service issue
Reported by GetHuman-kingsch
Nov 26th, 2018 - 10 mons ago
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Timeline
GetHuman-kingsch started working on this issue
Nov 26th, 2018 7:28pm