I have been getting charged for this service but have not used it in over a year and a...

GetHuman1624197's customer service issue with Match.com from November 2018

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The issue in GetHuman1624197's own words
I have been getting charged for this service but have not used it in over a year and a half. I cancelled my subscription when I deleted the app but just found out through my bank statement match.com has been charging me ever since I enrolled. I have not accessed my account or used match.com since April **** but your company is still charging me. I would like a refund for the money I have been charged even though I cancelled my subscription.
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Match.com

Customer service issue
Reported by GetHuman1624197
Nov 25th, 2018 - 3 mons ago
I have an issue with Match.com too
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Seen by 3 customers so far
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Timeline
GetHuman1624197 started working on this issue
Nov 25th, 2018 11:57pm