Hi there I've just signed up for a *month period at match.com for £*.** per month with...

GetHuman-bethmcph's customer service issue with Match.com from November 2018

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The issue in GetHuman-bethmcph's own words
Hi there I've just signed up for a *month period at match.com for £*.** per month with a one off payment of £**.**...**By accident I clicked a green button to continue ('Connect'?) & have now been charged an extra £**.** totalling £***.**! **Please can you advise me as to how to cancel this extra service (I don't even know what it is!) but I can assure I cannot afford it..! Or cancel the whole transaction please...**If £***.** comes out of my account I will not be able to pay my rent & will incur bank charges...please help I'm panicking now..!**Kind regards,*Beth
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Match.com

Customer service issue
Reported by GetHuman-bethmcph
Nov 23rd, 2018 - 10 mons ago
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Seen by 9 customers so far
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Timeline
GetHuman-bethmcph started working on this issue
Nov 23rd, 2018 11:35am