Your new format is not consumer friendly anymore like in the past progress hey ITS frus...

GetHuman-j_jovanr's customer service issue with Match.com from November 2018

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The issue in GetHuman-j_jovanr's own words
Your new format is not consumer friendly anymore like in the past progress hey ITS frustrating long time user why is it so difficult to email another person when they like you ...I first tried and there was a button you hit and would open up to write to someone The new format ITS NOT THERE it was there briefly then disappeared and have been trying to send this person a note for a while ...*why does this have to be so difficult to do ..*your format earlier was much better now its full of holes in it please update it back to the original i know you won't but *Please let me know what i'm doing wrong before i shut my service off for good ..it frustrating for me as you can see..*thank you so much.*jon
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Match.com

Customer service issue
Reported by GetHuman-j_jovanr
Nov 12th, 2018 - 4 mons ago
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GetHuman-j_jovanr started working on this issue
Nov 12th, 2018 2:31am