GetHuman1475675's customer service issue with Match.com from November 2018

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Help with my Match.com issue
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The issue in GetHuman1475675's own words
I ORIGINALLY SENT THIS TO YOUR PRIVACY EMAIL ADDRESS .**Hello,**I used to sing your praise because I did meet the love of my life in October **** and instantly we fell for another and will be getting married soon.**However, after three years my fiancee is STILL getting charged for your services that were cancelled three years ago. There were numerous attempts to cancel his account, but fell on very deaf ears. That happened to me for several months as well. I don't understand why this is the case and can you explain this to us?**My fiancee's name is Michael Goode. ****-***-*****His email is *****@***.com. *I believe that email isn't tied to his match account. I've cc'd him on this email so it would be appropriate to respond to the email and*or send him a message directly. **This ongoing issue could have broken us up due to having a loved one STILL having an account on Match plus the feeling betrayal might have set in. Especially, after being in a prior marriage of ** years of constant betrayal!!!**I went out on a limb to trust in your services to expose myself to thousands of men. Basically, both Mike and I have been betrayed by your money grubbing company.**Privacy??? I don't think Match knows the definition of this word. Possibly you can redeem yourself and correct three years of taking someone's money that never belonged to you.**The next step for us is to contact a local news station in Seattle and expose your business practices and our ongoing story with Match.com not consumed by love only greed.**Good bye for now,*Victoria Stuart ****-***-****
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Customer service issue
Reported by GetHuman1475675
Nov 3rd, 2018 - a mon ago
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Seen by 2 customers so far
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GetHuman1475675 started working on this issue
Nov 3rd 8:06am