With new format I can’t see how*where to send a message...that is really frustrating...

GetHuman-prvprv's customer service issue with Match.com from November 2018

3 views
 | 
14519 similar
 | 
0 following
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman-prvprv to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-prvprv's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-prvprv may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-prvprv's own words
With new format I can’t see how*where to send a message...that is really frustrating. *It says he’s interested...send a message but I can’t see how .**Also the * new icons...the one especially...no clue what they mean, therefore very hesitant to send ...**Also please check...I believe I signed up for phone chat through Match. If so, am I still being charged? I realized I have never used it so want to end that aspect.
GetHuman-prvprv did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-prvprv fixed the problem
We are waiting for GetHuman-prvprv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-prvprv fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman-prvprv
Nov 1st, 2018 - a mon ago
I have an issue with Match.com too
Not resolved
Seen by 3 customers so far
Similar issue to 14519 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-prvprv started working on this issue
Nov 1st 5:00am