Hello. The last two months (September and October) I have been charged a subscription...

GetHuman1353378's customer service issue with Match.com from October 2018

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The issue in GetHuman1353378's own words
Hello. The last two months (September and October) I have been charged a subscription charge of £**.** that I wasn't aware of and I didn't want. The September charge wasn't noticed earlier because I'd just lost my Mother and had her funeral arrangements to make. I now respectfully request a full refund of the two payments. These were probably made through Classic fm Romance? It really isnt clear, but the payments came to Match.Com.
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Match.com

Customer service issue
Reported by GetHuman1353378
Oct 16th, 2018 - 2 mons ago
I have an issue with Match.com too
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Seen by 2 customers so far
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Timeline
GetHuman1353378 started working on this issue
Oct 16th 9:10am