I signed up for match.com and when looking at profiles came across the man who stalked...
GetHuman1337397's customer service issue with Match.com from October 2018
Help with my Match.com issue
First: share to improve GetHuman1337397's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1337397 to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1337397 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman1337397's own words
I signed up for match.com and when looking at profiles came across the man who stalked me a few years ago. I just signed up last night ********. It is the middle of the night and I am having anxiety knowing that he is on match. I have not uploaded any photos. I would like my subscription ended with full refund. I signed up for match to write my profile which I want canceled and refunded also. *Thank you.*Hannah Jordan
GetHuman1337397 did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman1337397 fixed the problem
We are waiting for GetHuman1337397 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.