I cancelled the renewal of my account and was charged this morning for it still. I appa...
GetHuman-tbfuse's customer service issue with Match.com from October 2018
Help with my Match.com issue
First: share to improve GetHuman-tbfuse's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tbfuse to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tbfuse may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-tbfuse's own words
I cancelled the renewal of my account and was charged this morning for it still. I apparently didn't cancel it properly. I would like it to be cancelled and be refunded the renewal fee. I would greatly appreciate that.
GetHuman-tbfuse did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-tbfuse fixed the problem
We are waiting for GetHuman-tbfuse to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.