I canceled match months ago because I do not use it.i open my email yesterday n saw a m...

GetHuman-esthersl's customer service issue with Match.com from October 2018

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The issue in GetHuman-esthersl's own words
I canceled match months ago because I do not use it.i open my email yesterday n saw a message from someone on match.*I opened the message n then checked my credit card.i have been charged ***.** even though I canceled it months ago.i immediately called matched customer service yesterday.the repesenitive told me I would be refunded.im still getting message in my email.i got one from match saying welcome back.therfore match is aware that I have not been using my account. *Pls reimburse me as promised by representative yesterday. Thank u advance! QUEEN SMITH**** *** ****
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Customer service issue
Reported by GetHuman-esthersl
Oct 11th, 2018 - a mon ago
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GetHuman-esthersl started working on this issue
Oct 11th 10:22pm
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Oct 11th 10:22pm