I signed up to match.com. Im a new customer. I never even dated o b line before. So I t...

GetHuman-tpltmp's customer service issue with Match.com from September 2018

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The issue in GetHuman-tpltmp's own words
I signed up to match.com. Im a new customer. I never even dated o b line before. So I tried to sign up for their free trial offer, but it was not available to me. So I've been trying to delete my account since I can't even give it a test drive to see how it works. I've read several tutorials on how to delete your account but when I go to the website it only hides my account and it won't delete it. I then emailed customer service to request them to delete my account since their website wouldn't look at me do it manually. I got a response back today but they still wouldn't delete my account. Is this even legal?! They have all of my personal info and are trying to keep it. I don't know what to do next and need someone to help me, since Match.com won't delete my account and keep sending me offers to reactivate it instead. What don't they understand about deleting an account?!
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Customer service issue
Reported by GetHuman-tpltmp
Sep 22nd, 2018 - 3 mons ago
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Sep 22nd 10:10pm