Not able to access messages

GetHuman903565's customer service issue with from September 2018

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The issue in GetHuman903565's own words
The problem: Not able to access messages
GetHuman903565 did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman903565 fixed the problem
I was unable to fix the problem which is two-fold:**) when I log on and go to messages, there is a red*pick dot but I’m unable to tell what the red dot stands for (I.e., have I received a message, is there a match ),**) I’m not receiving any return messages nor is there any indication my messages have been read or received.
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Customer service issue
Reported by GetHuman903565
Sep 18th, 2018 - 6 mons ago
I have an issue with too
GetHuman903565 shared how to fix
Seen by 3 customers so far
Similar issue to 11855 others
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GetHuman903565 started working on this issue
Sep 18th, 2018 9:55pm
GetHuman903565 confirmed the issue is fixed. Hooray!
Sep 19th, 2018 10:09pm