How much more can you ***** your website up? You really need to work on fixing your web...

GetHuman-redhea's customer service issue with Match.com from September 2018

11 views | 11051 similar | 0 following
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The issue in GetHuman-redhea's own words
Look at all my sent, received messages and messages in the trash. Match deleted all my messages, both received and sent and in the trash. Thanks a lot. ... How much more can you ***** your website up? You really need to work on fixing your website. Your web page developer is dangerous and really does not have a clue as how to make Match work easily. I am thinking about canceling my subscription because it is so unfriendly. I see men's profiles in the women's section. Am I in the women's section too?**Now you've really screwed up the messages part of the site. All my sent messages are gone and I find it impossible to navigate in the messages feature. It's useless and it is one of the most important parts of the dating process. So can you tell me why I continue to give you money for a site that is so screwed up? Randall Potts
There's no rhyme or reason in the messages area. You can't do anything
Fix the messages section of your website and get a new web designer.
Over a year and a half and the site just keeps getting worse.
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Match.com

Messages
Customer service issue
Reported by GetHuman-redhea
Sep 7th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 11051 others
0 customers following this
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Timeline

GetHuman-redhea started working on this issue
Sep 7th, 2018 8:53pm
GetHuman-redhea indicated the issue is not fixed yet.
Sep 7th, 2018 11:50pm
GetHuman-redhea indicated the issue is not fixed yet.
Sep 7th, 2018 11:57pm
GetHuman-redhea indicated the issue is not fixed yet.
Sep 9th, 2018 11:24am
GetHuman-redhea indicated the issue is not fixed yet.
Sep 9th, 2018 11:30am
GetHuman-redhea indicated the issue is not fixed yet.
Sep 9th, 2018 11:31am
GetHuman-redhea indicated the issue is not fixed yet.
Sep 11th, 2018 4:33pm
GetHuman-redhea indicated the issue is not fixed yet.
Sep 11th, 2018 4:34pm
GetHuman-redhea indicated the issue is not fixed yet.
Sep 11th, 2018 4:34pm

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