I went to log onto my account today, I am paid up well beyond this month, and I am bloc...

GetHuman1021178's customer service issue with Match.com from August 2018

Help with my Match.com issue
The issue in GetHuman1021178's own words
I went to log onto my account today, I am paid up well beyond this month, and I am blocked. I have emailed you guys asking you what the problem is and I got a response that I am married which is not true. I am very upset with you guys. I need someone to call me ASAP my number is ***-***-****. This is very disconcerting I don’t know if you just take people‘s word that maybe someone who doesn’t want someone else on match would say such a thing and you would believe them ? I need some explanation. I have been single for seven or more years. This is ridiculous! Someone call me ASAP
GetHuman1021178 did not yet indicate what Match.com should do to make this right.
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How GetHuman1021178 fixed the problem
Emailed the executive
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Match.com

Customer service issue
Reported by GetHuman1021178
Aug 21st, 2018 - a mon ago
I have an issue with Match.com too
Fixed
Seen by 7 customers so far
Similar issue to 9749 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman1021178 started working on this issue
Aug 21st 11:54pm
GetHuman1021178 indicated the issue is not fixed yet.
Aug 23rd 3:13am
GetHuman1021178 indicated the issue is not fixed yet.
Aug 23rd 3:36am
GetHuman1021178 confirmed the issue is fixed. Hooray!
Aug 24th 9:05pm