Sketchy business practice... charged for canceled subscription!

GetHuman-nlecrone's customer service issue with Match.com from August 2018

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The issue in GetHuman-nlecrone's own words
I deleted my subscription but account was charged!! ... I deleted my subscription but they charged me again anyway.
I followed all of their directions but they misdirect you into believing you unsubscribed.
I want my money $**.** put back into my account.
I paid the subscription the first time in good faith that I could cancel at the end of the subscription.
I am calling match in the morning since they closed at *pm and I don’t get off work until after that time. I am also calling my bank to dispute the charges
I have an issue with Match.com too
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Match.com

Match.com
Customer service issue
Reported by GetHuman-nlecrone
Aug 21st, 2018 - a mon ago
I have an issue with Match.com too
Fixed
Seen by 6 customers so far
Similar issue to 9747 others
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Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman-nlecrone started working on this issue
Aug 21st 11:09pm
GetHuman-nlecrone indicated the issue is not fixed yet.
Aug 22nd 12:14am
GetHuman-nlecrone indicated the issue is not fixed yet.
Aug 22nd 12:23am
GetHuman-nlecrone indicated the issue is not fixed yet.
Aug 22nd 12:24am
GetHuman-nlecrone confirmed the issue is fixed. Hooray!
Aug 25th 3:11am