I cancelled my account and you still billed my credit card. I want the charge canceled...

GetHuman1020240's customer service issue with Match.com from August 2018

Help with my Match.com issue
The issue in GetHuman1020240's own words
I cancelled my account and you still billed my credit card. I want the charge canceled and my account re-canceled. *Frank McAninch **I don't know my user name or password to get on the site. I cancelled in January ****.
GetHuman1020240 did not yet indicate what Match.com should do to make this right.
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Match.com

Customer service issue
Reported by GetHuman1020240
Aug 21st, 2018 - a mon ago
I have an issue with Match.com too
Fixed
Seen by 6 customers so far
Similar issue to 9735 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman1020240 started working on this issue
Aug 21st 7:58pm
GetHuman1020240 indicated the issue is not fixed yet.
Aug 22nd 3:51pm