I only EVER paid month to month, never a longevity subscription. I cancelled my members...

GetHuman-sjcm's customer service issue with Match.com from August 2018

9454 similar
0 following
Help with my Match.com issue
First: share to improve GetHuman-sjcm's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-sjcm to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-sjcm's own words
I only EVER paid month to month, never a longevity subscription. I cancelled my membership in October or PERHAPS November. I know because that is when I met my fiancee, & never needed the service again. I'm not certain how many times Ive been charged, because with my spending my bill always seemed reasonable, so I never checked specifics until a recent debacle with another company, & I saw Match on there! I've NEVER authorized a single payment, other than month to month, which was almost a YEAR ago. It can be noted by my lack of activity on the site, which I'm certain you must have a record of. I feel like the site has STOLEN my money, & I would like an immediate reversal of ANY charges that occurred after October .
GetHuman-sjcm did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-sjcm fixed the problem
We are waiting for GetHuman-sjcm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Match.com customer problems.
How Do I Set My Match.com Profile Picture?How do I recover my Match.com account?Can I get a refund from Match.comHow do I cancel my Match.com subscription?How do I block or unblock someone on Match.com?
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sjcm fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sjcm
Aug 18th, 2018 - a yr ago
I have an issue with Match.com too
Not resolved
Seen by 2 customers so far
Similar issue to 9454 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
GetHuman-sjcm started working on this issue
Aug 18th, 2018 12:12am