Not Fixed!

GetHuman-candvl's customer service issue with Match.com from August 2018

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8915 similar
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The issue in GetHuman-candvl's own words
Trying to activate the correct account ... I paid for a subscription for my account email:*****@***.com*Instead I am receiving notifications for email******@***.com**I think one of my kids made a fake account using that address**Can I please use the ***.** I paid for my account and not this other?**I am a woman and this account is for a man**I would like to delete the md*u*p account and am unable**Please help!
The message it is fixed is inaccurate
I want to activate my actual account as I have already paid
I want to subscribe and am unable
I have not received a call back and it is not resolved despite the message that the issue is “fixed”
I have an issue with Match.com too
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Match.com

Service
Customer service issue
Reported by GetHuman-candvl
Aug 11th, 2018 - 8 mons ago
I have an issue with Match.com too
Fixed
Seen by 16 customers so far
Similar issue to 8915 others
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Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman-candvl started working on this issue
Aug 11th, 2018 3:59pm
GetHuman-candvl indicated the issue is not fixed yet.
Aug 11th, 2018 7:34pm
GetHuman-candvl indicated the issue is not fixed yet.
Aug 11th, 2018 9:25pm
GetHuman-candvl indicated the issue is not fixed yet.
Aug 11th, 2018 9:26pm
GetHuman-candvl indicated the issue is not fixed yet.
Aug 11th, 2018 9:27pm
GetHuman-candvl indicated the issue is not fixed yet.
Aug 11th, 2018 9:28pm
GetHuman-candvl indicated the issue is not fixed yet.
Aug 11th, 2018 9:30pm
GetHuman-candvl indicated the issue is not fixed yet.
Aug 11th, 2018 9:43pm
GetHuman-candvl indicated the issue is not fixed yet.
Aug 11th, 2018 10:31pm
GetHuman-candvl indicated the issue is not fixed yet.
Aug 12th, 2018 5:03pm
GetHuman-candvl confirmed the issue is fixed. Hooray!
Aug 14th, 2018 5:34pm