My account is blocked. I have no access to it. I wrote to match and they said I would h...

GetHuman-davidas's customer service issue with Match.com from August 2018

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The issue in GetHuman-davidas's own words
My account is blocked. I have no access to it. I wrote to match and they said I would have a response within ** hours. I recently ( * days ago) started a *-day trial membership. My concern is that I will not be granted access to my account and I will get billed. Also, I no longer have access to the account I originally opened my member with (*****@***.com). I have not yet had a chance to update the account. You can reach me at *****@***.com or at ***-***-****
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Match.com

Customer service issue
Reported by GetHuman-davidas
Aug 10th, 2018 - a yr ago
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Seen by 5 customers so far
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Items needed
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Your birthday
Email address on the account
Your billing address
Timeline
GetHuman-davidas started working on this issue
Aug 10th, 2018 2:42pm
GetHuman-davidas indicated the issue is not fixed yet.
Aug 10th, 2018 4:22pm